[2020-11-21] Product Owner Service Area Management (m/f/d)
Join us as a Product Owner Service Area Management (m/f/d) to improve our next generation ridesharing service. MOIA is an innovative mobility company that changes people’s lives by re-imagining urban mobility. MOIA creates services that enable more people to move more freely and securely, ultimately making cities better places to live. We free up the movement of people and goods within cities while making mobility accessible to everyone. That means we: Make city traffic clean, safe and silent Create more time and space for people Bring affordable and convenient mobility to everybody. About your team We are a small cross-functional team of engineers and domain experts, passionately striving to improve operational service efficiency by optimizing our service areas and their stop networks. We provide an intelligent piece of software that requires minimal user interaction and supports decision making with automation. Our mission is to deliver a world-class customer experience that’s simply stunning. We live by the saying: “you build it, you run it”. We strive for calm nights and weekends without incidents by delivering software with the highest engineering quality. We prioritise collaboration and knowledge exchange within the team and encourage cross-team knowledge exchange and development. What you will do You will further develop our Service Area and Stop Network to deliver the best possible MOIA experience for our customers but also our drivers. Doing your first steps with technologies of tomorrow to shape the future of sustainable mobility Drive a culture of excellence: Product Owners are the senior members of our Product Management team and are the gatekeepers of our core values. You will manage unknowns and uncertainty and take responsibility for serving our operational partners and customers in the most convenient and efficient way. You inspire and coach your team with clear missions and expectations while always transporting the product vision to the team and others. Last but not least you create team alignment in the team but also between multiple teams to streamline dependencies and time the right. What will help you to fulfill your role The right person will be comfortable in an “all hands on deck” environment, loves solving complex problems, is keen in managing multiple stakeholders with different backgrounds, is excited to work in high-performance teams, and can thrive in a startup culture. Be a smooth bridge: between business, technology, design and external parties; serve as a first point of contact for our senior commercial management team and operational partners. Drive the business: You drive the conception and implementation of our Service Area Management system by designing and implementing the necessary organization, processes, body of knowledge and technology to enable our various business functions and development to excel. This includes the discovery of smart algorithms to optimize our virtual stop network, incorporating smart service specific changes to the street network and building intelligent automation that processes a lot of structural map data to optimize our service area. Thus you will be responsible and working on MOIA‘s core technologies that will help us in leaving our footprint in the mobility market. Excellence: You are experienced in developing and continuously improving features and UIUX of a B2B backoffice product. You have a profound expertise of state-of-the-art technology for map data, real-time traffic and navigation as in web tools and multi-device usage. Real-world experience in software development, navigation and operations is a plus. Visionary: You think big, craft compelling visions for your ideas, stand up for them and understand what makes your products operationally viable (or not). Pragmatist: You get things done, make sound decisions under pressure and resolve issues effectively. Friendly, but tough: People enjoy working with you because you communicate well and evoke optimism, even when you’re delivering difficult news. Fluent communication in English and German. Ability to work in an ever-changing environment with tight deadlines. What we offer you We see things from a people's perspective, observing, learning and responding to their social needs. We are always curious to find better ways to do things and so we question everything. We are driven by the possibilities better urban mobility solutions can unlock. We work with different people, disciplines, and companies to make great things happen. MOIA offers a unique opportunity as it combines the best of the startup and corporate worlds. We are an innovative new business based in top locations such as Berlin and Hamburg but are also backed by a large corporate parent providing funding, resources, know-how, and commitment. What we offer in detail We believe good ideas count more than hierarchies You’ll work together with enthusiastic engineers Competitive salary including bonus and a mobility budget Continuous learning days, job rotation, trainings & attendance of conferences ProfiTicket (public transport) Subsidisation of a fitness club membership or a decent bicycle Fresh fruits & soft drinks 30 days of holiday Relocation support Office dogs.