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[2020-11-21]   Knowledge System Specialist, Intermediate
Jobbeschreibung
Overview: Intelligent Waves, a rapidly growing Service-Disabled Veteran Owned Small Business (SDVOSB), has a need for a Knowledge System Specialist, pending award, to support our United States Army Special Operations Command (USASOC) Customer. The Knowledge System Specialist will provide support to USASOC Knowledge Management (KM) operations. The Knowledge System Specialist will support the integration of people, processes and technology to facilitate the exchange of operationally relevant information. Location: This position is based at Stuttgart Germany. Travel: Minimal travel is expected (for contingency and surge operations) and will be reimbursed based on IW policy, GSA Per Diem rates and DoD Joint Travel Regulations (JTR) as required. Schedule: Will work as part of an overall team to provide needed coverage and support according to mission schedules. Security Clearance: Must be a United States Citizen and hold a current Top Secret clearance with SCI Eligibility.
A team-oriented, self-starter who will work as part of a development team, identify solutions to provided requirements and work closely with customers to ensure the proper solution for the requirements provided. Responsibilities: Leverage the Business Intelligence capabilities in SharePoint and other selected platforms, build dashboard reports. Need to be very knowledgeable about the various platforms, from the End User – Power User perspectives and experienced in documenting roles and responsibilities and in providing training. Develop, design, and manage content, customizations, forms, and custom workflow in the selected platform. Convert legacy reports to new, utilize new data sources and new BI solutions Knowledge in .Net, C#, C++ and experience with JAVA, JS, HTML, CSS as required Implement, manage, and support Knowledge System Tools. Engage as the Subject Matter Expert on selected platforms, to include but not limited to: Microsoft SharePoint, Microsoft Office 365, and emerging collaboration tools as identified to successfully satisfy information requirements. Provide solutions by analyzing business needs and processes, recommending the best methodologies and tools (from approved platforms). Identify, log, and logically map organizational data flows and their respective information systems. Work closely with users and stakeholders to analyze and determine detailed business requirements, goals, and risks to formulate and define the technical scope and objectives of projects as they relate to SharePoint solution opportunities. Provide extensive experience creating SharePoint out of the box apps or collaborative tools to include lists, document/form libraries, discussion boards, survey’s, calendars, the ribbon, webparts, workflows, PowerApps, InfoPath, etc., and seamlessly integrate SharePoint with other Microsoft products coordinating across the organization to ensure enterprise solutions are utilized. Establish and enforce governance rules. Plan and implement monthly SharePoint Power User group meetings and convey information to the team. Compile monthly reports on usage and progress of site collection. Perform SharePoint Site Collection Administration to include managing permissions – restrict and revoke access as required. Create, leverage, and manage content types, site columns, lookups, and templates for re-use in sites. Determine and create a scalable structure for top-level, directorate, division, and branch sites. Ensure uniform navigation throughout sites. Manage search scopes and create project/document dashboards. Maintain the SharePoint environment to include constantly revisiting and reviewing content to ensure business relevance. Customize and maintain landing page to encourage traffic and user adoption. Monitor site usage and follow up on dormancy regularly. Monitor to ensure workflow and tasks are working correctly, perform ongoing research to determine SharePoint’s current and future capabilities, and liaise with the 6 / Communications regarding the migration of sites when necessary. Provide end-user support and encourage user adoption. Act as Tier 1 support for end-users and site designers. Train end-users on basic functionality. Direct users to training material and available resources. Collaborate with organizational trainers to audit knowledge systems training programs of instruction (POIs) to ensure the efficacy of training with organizational needs. Perform general data administration to include: manually inputting data; creating, modifying, and deleting data (per Government policy parameters); researching and analyzing data; and scanning and uploading documents and data files. Define and test access privileges, control structures, and resources, using periodic audits to identify any security violations and vulnerabilities. Implement security improvements by assessing usage; evaluating trends; anticipating requirements. Recognize quality or security problems by identifying abnormalities, reporting violations. Provide accuracy checks for stored data. Continually work towards meeting information assurance policies and regulations according to DoD, NDSA, DISA, NIST, and other IA related military/federal requirements. Perform other duties as assigned Qualifications: BA/BS Degree in Computer Science related field and/or 5+ years of relevant experience. Current active DoD Top Secret clearance with SCI Eligibility. Very knowledgeable about the various platforms, from the End User – Power User perspectives; Experienced in documenting roles and responsibilities and providing training. Knowledge in .Net, C#, C++ and experience with JAVA, JS, HTML, CSS as required Ability to obtain work visa for the coun

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